Novel Coronavirus (COVID-19)

MHLW Call Center (Toll Free)

-COVID-19: 0120-565-653
-COVID-19 Vaccines: 0120-761-770
English, Chinese, Korean, Portuguese and Spanish: 9:00-21:00、Thai: 9:00-18:00、Vietnamese: 10:00-19:00
*Everyday including weekends and holidays. This service cannot provide medical advice.

Border Enforcement Measures Call Center

NEW!
0120-220-027 ／0120-248-668 ／050-1751-2158
For general questions on application. Open everyday 9:00-21:00.

International call: +81-3-3595-2176 (Japanese, English, Chinese and Korean)

Multilingual COVID-19 Vaccination Support

Multilingual Vaccination Support Service is now available in Tokyo, Osaka, and Nagoya.
【Reservation】03-4332-2601 (Mon-Fri 9:00-17:00)
【Supported Languages】 Japanese, English, Chinese, Portuguese, Spanish, Thai, Vietnamese, Filipino, Khmer, Nepali, Indonesian, Myanmar, Mongolian, French, Sinhalese, Urdu, and Bengali
*Learn more on Foreign Residents Support Center (FRESC), Immigration Services Agency of Japan.

11 things you need to know NOW about COVID-19

Updated
Latest as of November 2021 | Archives

1．How many people have been diagnosed with COVID-19 in Japan?
2．How many people become very sick or die after being diagnosed with COVID-19?
3．Who is at higher risk for developing severe COVID-19 illnesses ?
4．Is the number of individuals diagnosed with COVID-19 higher in Japan than in other countries?
5．How long does a person with COVID-19 remain infectious?
6．Does everyone with COVID-19 infect others?
7．What precautions should we take to prevent the spread of COVID-19
8．What tests are being used to diagnose COVID-19?
9．What are the treatment options for COVID-19?
10．What is the COVID-19 vaccine? How does the vaccination rollout work ?
11．What is known about the COVID 19 variants?