MHLW Call Center (Toll Free)
-COVID-19 (Domestic): 0120-565-653
-COVID-19 Vaccines(Domestic): 0120-761-770
-COVID-19 Vaccines (from Overseas)：（+81）50-3734-0348（Calls will be charged）
English, Chinese, Korean, Portuguese and Spanish: 9:00-21:00、Thai: 9:00-18:00、Vietnamese: 10:00-19:00
*Everyday including weekends and holidays. This service cannot provide medical advice.
FRESC Call Center (Toll Free)
-Help Desk (Domestic): 0120-76-2029（Monday-Friday 9:00-17:00)
-Vietnamese, Chinese, English, Korean, Spanish, Portuguese, Nepali, Thai, Indonesian, Filipino, Myanmar, Khmer(Cambodian), Mongolian, French, Sinhala, Urdu, Bengali. Learn more: PDF
It's important to wear a mask as a basic prevention measure against COVID-19. Please practice removing and putting your mask as following to prevent heatstroke. Learn more>>
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Fast Track For Airport Quarantine ProceduresNEW
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