Coronavirus (COVID-19)

MHLW Call Center (Toll Free)

-COVID-19 (Domestic): 0120-565-653
-COVID-19 Vaccines(Domestic): 0120-761-770
-COVID-19 Vaccines (from Overseas)：（+81）50-3734-0348（Calls will be charged）
English, Chinese, Korean, Portuguese and Spanish: 9:00-21:00、Thai: 9:00-18:00、Vietnamese: 10:00-19:00
*Everyday including weekends and holidays. This service cannot provide medical advice.

FRESC Call Center (Toll Free)

-Help Desk (Domestic): 0120-76-2029（Monday-Friday 9:00-17:00)
-Vietnamese, Chinese, English, Korean, Spanish, Portuguese, Nepali, Thai, Indonesian, Filipino, Myanmar, Khmer(Cambodian), Mongolian, French, Sinhala, Urdu, Bengali. Learn more (PDF Link)

Q&A on Home Quarantine

UPDATED
【Symptomatic Case】You are encouraged to stay home until your symptoms is over for 24hours and more than 7days passed since the 1st day of developed symptoms.
【Symptomatic Case】You are encouraged to stay home until 7days passed since your specimen was collected, Or 5days if the test kit is negative on the 5th day.

Q&A in English Q&A in やさしいにほんご

Mask Use

Remove your mask to prevent heatstroke outdoor. However, it's important to wear a mask as a basic prevention against COVID-19. Learn more on Mask Use

Fast Track For Airport Quarantine Procedures

Shorten your time for airport quarantine procedures. Complete registration via the app at least 6 hours prior to your flight’s scheduled arrival time. Pre-register now!