Information on Local Call Centers
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HOKKAIDO・TOHOKU REGION：
KANTO・KOSHIN REGION：
TOKAI・HOKURIKU REGION：
KINKI REGION：
CHUGOKU・SHIKOKU REGION：
KYUSHU・OKINAWA REGION：
Travel Insurance: Japan National Tourism Organization
(Available in multiple languages) ※Japan National Tourism Organization WebsiteHOKKAIDO・TOHOKU REGION
HOKKAIDO
・COVID-19 Consultation Center
Language：JA
・Hokkaido Foreign Resident Support Center
Language：EN・ZH・KO・TL・VI・RU・ID・TH・NE・MY・EJ・UK・ES・UR・BN・SI・MN・FR
Mon-Fri, 9:00-12:00, 13:00-17:00
Language：JA
・Hokkaido Foreign Resident Support Center
Language：EN・ZH・KO・TL・VI・RU・ID・TH・NE・MY・EJ・UK・ES・UR・BN・SI・MN・FR
Mon-Fri, 9:00-12:00, 13:00-17:00
AOMORI
・About new coronavirus infection
Language：JA
Contact consultation service（0570-065-965）
・Aomori Prefectural Organization for Tourism and Globalization
Language(consulting staff members)：JA・VI・ZH・EN・TL
JA：（Tue-Sat）10:00-17:00
VI：（Tue）10:00-14:00
ZH：（Tue-Fri）10:00-17:00
EN：（Tue-Sat)10:00-17:00
TL：（Thu-Sat）10:00-17:00
Language：JA
Contact consultation service（0570-065-965）
・Aomori Prefectural Organization for Tourism and Globalization
Language(consulting staff members)：JA・VI・ZH・EN・TL
JA：（Tue-Sat）10:00-17:00
VI：（Tue）10:00-14:00
ZH：（Tue-Fri）10:00-17:00
EN：（Tue-Sat)10:00-17:00
TL：（Thu-Sat）10:00-17:00
IWATE
・COVID-19 Consultation Center
Language：JA
・Iwate Support Center for Foreign Residents（Iwate International Association）
Language：JA・EN・ZH・KO・VI, other 75 languages can be accepted by translation machine.
JA・EN：(Every day Except 29 Dec-3 Jan) 9:00-20:00
ZH：13:15-18:15(Wed・Fri) 15:15-18:15(Thu) 12:15-20:15(Sun)
VI：14:15-20:15(Sat)
KO：(By Appointment Only)
(may not be available depending on the time slot)
Language：JA
・Iwate Support Center for Foreign Residents（Iwate International Association）
Language：JA・EN・ZH・KO・VI, other 75 languages can be accepted by translation machine.
JA・EN：(Every day Except 29 Dec-3 Jan) 9:00-20:00
ZH：13:15-18:15(Wed・Fri) 15:15-18:15(Thu) 12:15-20:15(Sun)
VI：14:15-20:15(Sat)
KO：(By Appointment Only)
(may not be available depending on the time slot)
MIYAGI
・COVID-19 Consultation Center
Language：JA
・Miyagi COVID-19 Call Center
Language：EN・ZH・KO・ES・PT・TH・NE・VI・RU・TL・ID・HI
No distinction between Japanese and foreigners. Multilingual support by three-way calling.
24H：EN・ZH・KO・ES・PT
Mon-Fri, 8:30-18:00：TH・NE・VI・RU・TL・ID・HI
Language：JA
・Miyagi COVID-19 Call Center
Language：EN・ZH・KO・ES・PT・TH・NE・VI・RU・TL・ID・HI
No distinction between Japanese and foreigners. Multilingual support by three-way calling.
24H：EN・ZH・KO・ES・PT
Mon-Fri, 8:30-18:00：TH・NE・VI・RU・TL・ID・HI
AKITA
・General Information Desk（Call Center)
Language：JA
・About Medical institutions available for foreign language(s)
Language：Please review the URL and call the nearest medical facility.
・Akita Tourism Support Center（For Foreign Visitors）
Language：EN
EN：Weekdays 9:00-17:00（Except public holidays, 29 Dec-3 Jan）
(may not be available depending on the time slot)
・Akita Foreigner Consultation Center
Language：JA・EN・ZH・KO・TL・VI
Mon-Fri：9:00-17:45:JA, operates on the 3rd Sat, closed on the following Mon.
Thu：13:00-17:00：EN・ZH・KO.（can be accepted on other than Thu. upon request ）
Advance reservations are required for TL・VI
・Consultation Call Center
Language：JA
・Association for International Relations in Yamagata
Language：JA・EN・KO・ZH・PT・TL・VI
10:00-17:00：JA・EN（Tue-Sat）
10:00-14:00：KO（Thu・Sat）・ZH（Tue・Fri）・PT（Wed）・TL（Fri）・VI（2nd and 4th Sat）
・COVID-19 Consultation Center（Interpretation Center for Foreign Visitors）
Language：JA・EN・ZH・KO・RU・ID・MS・ES・PT・MN・FR・DE・TL・
NE・VI・TH・SI・HI・IT・KM・MY
24H
・Fukushima International Association
Language：JA・ZH・EN・KO・TL・PT・VI・TH・NE・ID・ES
9:00-17:15：JA・ZH・EN（Tue-Sat）
Thu：10:00-14:00：KO・TL・PT・VI（reservaion required for 4th and 5th Thu.）
9:00-17:15：TH・NE・ID・ES・KO・TL・PT・VI
（Tue-Sat: supported by an external interpreter service.）
Language：JA
・About Medical institutions available for foreign language(s)
Language：Please review the URL and call the nearest medical facility.
・Akita Tourism Support Center（For Foreign Visitors）
Language：EN
EN：Weekdays 9:00-17:00（Except public holidays, 29 Dec-3 Jan）
(may not be available depending on the time slot)
・Akita Foreigner Consultation Center
Language：JA・EN・ZH・KO・TL・VI
Mon-Fri：9:00-17:45:JA, operates on the 3rd Sat, closed on the following Mon.
Thu：13:00-17:00：EN・ZH・KO.（can be accepted on other than Thu. upon request ）
Advance reservations are required for TL・VI
YAMAGATA
Language：JA
・Association for International Relations in Yamagata
Language：JA・EN・KO・ZH・PT・TL・VI
10:00-17:00：JA・EN（Tue-Sat）
10:00-14:00：KO（Thu・Sat）・ZH（Tue・Fri）・PT（Wed）・TL（Fri）・VI（2nd and 4th Sat）
FUKUSHIMA
Language：JA・EN・ZH・KO・RU・ID・MS・ES・PT・MN・FR・DE・TL・
NE・VI・TH・SI・HI・IT・KM・MY
24H
・Fukushima International Association
Language：JA・ZH・EN・KO・TL・PT・VI・TH・NE・ID・ES
9:00-17:15：JA・ZH・EN（Tue-Sat）
Thu：10:00-14:00：KO・TL・PT・VI（reservaion required for 4th and 5th Thu.）
9:00-17:15：TH・NE・ID・ES・KO・TL・PT・VI
（Tue-Sat: supported by an external interpreter service.）
KANTO・KOSHIN REGION
IBARAKI
・COVID-19 Consultation Center
Language：JA
・Ibaraki International Association Consultation Center for Foreigners
Language：JA・EN・VI・KO・ES・TH・PT・TL・ZH・ID・SI
JA・EN（Mon-Fri）,VI（Mon,Wed）,KO・ES（Tue）,TH（Wed,Fri）,
PT・TL・ID（Thu）,ZH（Mon/13:30-17:00, Wed/8:30-17:00）
SI（Fri/13:30-17:00）
Language：JA
・Ibaraki International Association Consultation Center for Foreigners
Language：JA・EN・VI・KO・ES・TH・PT・TL・ZH・ID・SI
JA・EN（Mon-Fri）,VI（Mon,Wed）,KO・ES（Tue）,TH（Wed,Fri）,
PT・TL・ID（Thu）,ZH（Mon/13:30-17:00, Wed/8:30-17:00）
SI（Fri/13:30-17:00）
TOCHIGI
・COVID-19 Consultation Center
Language：JA
・Tochigi Consultation and Support Center
Language：EN・ZH・KO・VI・TL・PT・ES・NE・TH・SI・TA・ID・FR・DE・IT・RU・MS・MY・KM・MN・BN・HI
Coronavirus Hotline for Tochigi Foreign Residents 24H
Language：JA
・Tochigi Consultation and Support Center
Language：EN・ZH・KO・VI・TL・PT・ES・NE・TH・SI・TA・ID・FR・DE・IT・RU・MS・MY・KM・MN・BN・HI
Coronavirus Hotline for Tochigi Foreign Residents 24H
GUNMA
・COVID-19 Consultation Center
Language：JA
・One-Stop Consultation Center for Foreign Residents
Language：EN･PT･ES･ZH･VI･EJ , other 74 languages are accepable through translation machine.
Weekdays 9:00-17:00
Language：JA
・One-Stop Consultation Center for Foreign Residents
Language：EN･PT･ES･ZH･VI･EJ , other 74 languages are accepable through translation machine.
Weekdays 9:00-17:00
SAITAMA
・Saitama COVID-19 Consultation Center
Language：JA
・Hotline Specific to COVID-19 for Foreign Residents in Saitama Prefecture
Language：EN・ZH・ES・PT・KO・TL・TH・VI・ID・NE・EJ・MY・KM・FR・DE・IT・
RU・MS・MN・SI・HI・BN
24H
Call the hotline(048-711-3025) and tell them the language you speak.
Depending on the content of the consultation, we will connect to the Saitama Prefecture COVID-19
Prefectural Citizen Support Center and the Call COVID-19 Consultation Center, etc.
to provide interpretation.
Language：JA
・Hotline Specific to COVID-19 for Foreign Residents in Saitama Prefecture
Language：EN・ZH・ES・PT・KO・TL・TH・VI・ID・NE・EJ・MY・KM・FR・DE・IT・
RU・MS・MN・SI・HI・BN
24H
Call the hotline(048-711-3025) and tell them the language you speak.
Depending on the content of the consultation, we will connect to the Saitama Prefecture COVID-19
Prefectural Citizen Support Center and the Call COVID-19 Consultation Center, etc.
to provide interpretation.
CHIBA
・Chiba Advisory Service
Language：EN・ZH・KO・TH・NE・HI・TL・ES・PT・VI・RU・ID
Mon-Fri：9:00-12:00, 13:00-16:00
・Tokyo COVID-19 Call Center
Language：JA・EN・ZH・KO・VI・TL・NE・MY・TH・FR・PT・ES
24H(including weekends and public holidays)
・Tokyo Multilingual Consultation Navi
Language：EJ・EN・ZH・KO・PT・ES・TH・RU・TL・VI・HI・NE・FR・ID・MY
Mon-Fri：10:00-16:00 (EJ・EN・ZH・KO・PT・ES・TH・RU・TL・VI・HI・NE・FR・ID)
Tue：10:00-16:00 (MY)
・COVID-19 Infection Counseling Dial
Language：EN・ZH・KO・PT・ES・TH・RU・VI・ID・TL・NE・FR・MY・KM・SI
Contact consultation service（0570-056774） Please tell your desired language
・Yamanashi COVID-19 Consultation Center
Language：JA
・Yamanashi Consultation and Support Center for Foreign Residents
Language：JA・EN・ZH・PT・KO・ES・ID・NE・VI・TH・TL・KM・MY・RU・HI・FR
Tue～Sat：9:00－17:00（Except holidays,public holidays,29 Dec-3 Jan)
＜List of Consultation Counters＞
・Nagano COVID-19 Health Consultation Center
Language: JA
Telephone number: 0120-924-444 (24 H)
・Nagano City residents
Language: JA
Telephone number: 026-226-9957 (24 H)
・Matsumoto City residents
Language: JA
Telephone number: 0263-47-5670 (24 H)
・Multilingual Call Center
Language：EN・ZH・KO・TH・ID・DE・FR・IT・RU・ES・PT・VI・NE・TL・
MS・MY・KM・MN・SI・HI・BN
Telephone number: 0120-974-998（24H）
・Consultation Center
Language：JA
Telephone number: 026-235-7077
Weekdays:8:30-17:15
・Nagano Prefecture Intercultural Consultation Center(Website)
Language：EN・ZH・KO・TH・ID・DE・FR・ES・PT・VI・NE・TL・MS・MY・KM
Weekdays (except 1st and 3rd Wed): 10:00-18:00
1st and 3rd Sat: 10:00-18:00
Language：EN・ZH・KO・TH・NE・HI・TL・ES・PT・VI・RU・ID
Mon-Fri：9:00-12:00, 13:00-16:00
TOKYO
Language：JA・EN・ZH・KO・VI・TL・NE・MY・TH・FR・PT・ES
24H(including weekends and public holidays)
・Tokyo Multilingual Consultation Navi
Language：EJ・EN・ZH・KO・PT・ES・TH・RU・TL・VI・HI・NE・FR・ID・MY
Mon-Fri：10:00-16:00 (EJ・EN・ZH・KO・PT・ES・TH・RU・TL・VI・HI・NE・FR・ID)
Tue：10:00-16:00 (MY)
KANAGAWA
Language：EN・ZH・KO・PT・ES・TH・RU・VI・ID・TL・NE・FR・MY・KM・SI
Contact consultation service（0570-056774） Please tell your desired language
YAMANASHI
Language：JA
・Yamanashi Consultation and Support Center for Foreign Residents
Language：JA・EN・ZH・PT・KO・ES・ID・NE・VI・TH・TL・KM・MY・RU・HI・FR
Tue～Sat：9:00－17:00（Except holidays,public holidays,29 Dec-3 Jan)
NAGANO
・Nagano COVID-19 Health Consultation Center
Language: JA
Telephone number: 0120-924-444 (24 H)
・Nagano City residents
Language: JA
Telephone number: 026-226-9957 (24 H)
・Matsumoto City residents
Language: JA
Telephone number: 0263-47-5670 (24 H)
・Multilingual Call Center
Language：EN・ZH・KO・TH・ID・DE・FR・IT・RU・ES・PT・VI・NE・TL・
MS・MY・KM・MN・SI・HI・BN
Telephone number: 0120-974-998（24H）
・Consultation Center
Language：JA
Telephone number: 026-235-7077
Weekdays:8:30-17:15
・Nagano Prefecture Intercultural Consultation Center(Website)
Language：EN・ZH・KO・TH・ID・DE・FR・ES・PT・VI・NE・TL・MS・MY・KM
Weekdays (except 1st and 3rd Wed): 10:00-18:00
1st and 3rd Sat: 10:00-18:00
TOKAI・HOKURIKU REGION
GIFU
・Regarding Novel Coronavirus Infection (COVID-19)
Those who have a family doctor and have symptom(s), Please contact your family doctor.
Those who have symptom(s) without a family doctor (entire prefecture) ,
Please review the following website and call the nearest medical facility.<Website>
＜List of Consultation Counters＞
Gifu Prefectural Office：058-272-8860
GIFU Health and Welfare Center：058-380-3004
Seino Health and Welfare Center：0584-73-1111(phone extension472)
Seki Health and Welfare Center：0575-33-4011(phone extension378)
Kamo Health and Welfare Center：0574-25-3111(phone extension288)
Tono Health and Welfare Center：0572-23-1111(phone extension384)
Ena Health and Welfare Center：0573-26-1111(phone extension231)
Hida Health and Welfare Center：0577-33-1111(phone extension309)
Gifu City Health and Welfare Center：058-252-0393
Gifu City Health Center Naka：058-214-6630
Gifu City Health Center Minami：058-271-8010
Gifu City Health Center Kita：058-232-7681
・Gifu Prefectural Consultation Center for Foreign Residents
Language：EN・ZH・PT・TL・VI・KO・TH・ID・KM・NE・MY・ES・MS・MN
Mon-Fri, Sun：9：00-18：00 Closed on holidays.
Those who have a family doctor and have symptom(s), Please contact your family doctor.
Those who have symptom(s) without a family doctor (entire prefecture) ,
Please review the following website and call the nearest medical facility.<Website>
＜List of Consultation Counters＞
Gifu Prefectural Office：058-272-8860
GIFU Health and Welfare Center：058-380-3004
Seino Health and Welfare Center：0584-73-1111(phone extension472)
Seki Health and Welfare Center：0575-33-4011(phone extension378)
Kamo Health and Welfare Center：0574-25-3111(phone extension288)
Tono Health and Welfare Center：0572-23-1111(phone extension384)
Ena Health and Welfare Center：0573-26-1111(phone extension231)
Hida Health and Welfare Center：0577-33-1111(phone extension309)
Gifu City Health and Welfare Center：058-252-0393
Gifu City Health Center Naka：058-214-6630
Gifu City Health Center Minami：058-271-8010
Gifu City Health Center Kita：058-232-7681
・Gifu Prefectural Consultation Center for Foreign Residents
Language：EN・ZH・PT・TL・VI・KO・TH・ID・KM・NE・MY・ES・MS・MN
Mon-Fri, Sun：9：00-18：00 Closed on holidays.
SHIZUOKA
・COVID-19 Consultation Center
Language：JA
・COVID-19 Multilingual Consultation Hotline
Language：EN・ZH・KO・RU・ID・MS・ES・PT・MN・FR・DE・TL・NE・VI・TH・SI・IT・KM・MY・HI・BN
24H Free Call
・Shizuoka Assistance Center for Foreign Residents
Language：PT・ES・TL・ZH・VI・ID・EN・EJ
Tue Fri PT・ES
Mon Fri TL
Mon Wed ZH
Tue Thu VI
Wed Thu ID
Mon Wed-Fri EN
Language：JA
・COVID-19 Multilingual Consultation Hotline
Language：EN・ZH・KO・RU・ID・MS・ES・PT・MN・FR・DE・TL・NE・VI・TH・SI・IT・KM・MY・HI・BN
24H Free Call
・Shizuoka Assistance Center for Foreign Residents
Language：PT・ES・TL・ZH・VI・ID・EN・EJ
Tue Fri PT・ES
Mon Fri TL
Mon Wed ZH
Tue Thu VI
Wed Thu ID
Mon Wed-Fri EN
AICHI
MIE
・COVID-19 Consultation Center
Language：JA
・Mie Consultation Center for Foreign Residents
Language：EN・PT・ES・TL・ZH・KO・VI・NE・ID・TH
Weekdays：9:00-17:00
Language：JA
・Mie Consultation Center for Foreign Residents
Language：EN・PT・ES・TL・ZH・KO・VI・NE・ID・TH
Weekdays：9:00-17:00
NIIGATA
・Niigata COVID-19 Consultation Center
Language：JA
・Niigata International Association
Language：ZH・EN・TL・TH・VI・ES・PT・RU
other languages are accepted by interpreter tablet
Contact consultation service：025-241-1881
Mon-Fri 10:00-17:00 JA
Mon・Fri 10:00-17:00 Thu 10:00-14:00 EN
Mon 10:00-17:00 TL
Tue 10:00-17:00 TH
Tue 10:00-17:00 VI
Wed 10:00-17:00 ZH
Thu 10:00-14:00 ES・PT
Mon-Fri 10:00-17:00 RU
Mon-Fri 10:00-17:00 other languages are accepted by interpreter tablet（calls accepted until 16:30）
・Toyama COVID-19 Health Consultation Desk
Language：JA・EN・ZH・KO・VI・TL・PT・ES・MY・FR・TH
・Toyama Foreign Resident Support Center
Language：JA・EN・ZH・KO・PT・TE・VI・HI・RU
other languages are accepted by interpreter tablet
Mon-Fri、09:00-17:00：EN・ZH・PT
Tue,Thu 9:00-17:00：VI
Mon 13:00-17:00：KO・TE・HI
Tue 13:00-17:00：RU
・COVID-19 Health Consultation Center
Language：JA
Every day 24H
・Travel Safety Information in Ishikawa【For Foreign Visitors】
Language：EN
・Ishikawa Foundation for International Exchange
Language：EN・ZH・KO・PT・RU・VI・ID ,
and 31 other languages are accepable through translation machine.
EN・ZH・KO・PT・RU, etc：Mon-Fri 9:15-17:15
VI：Tue・Thu 9:15-17:15
ID:Thu 9:15-17:15
・COVID-19 Consultation Center
Language：JA
・Fukui International Association
Language：EN・ZH・PT・VI・KO・NE・TL・TH・ES・HI・RU・FR・ID・MY・MN・KM・UK
EN：2nd Mon・Wed・Fri・Sat・Sun：9:30-17:30 Tue・Thu 9:30-19:30
ZH：Fri・Sat 11：45～17：30
PT：Sat・Sun 11：45～17：30
VI：Sun 11：45～17：30
＜Videophone interpreter＞
EN・ZH・PT・VI・KO・NE・TL・TH・ES・HI・MY：（2nd Mon・Tue～Sun）
RU・FR・ID：（2nd Mon・Tue～Fri）
＜Phone interpreter＞
MN・KM・UK：２nd Mon・Tue～Sun）
＜Open【Information & Consultation Corner】＞
Wed・Fri～Sun・2nd Mon：９:00～18:00
Tue・Thu：９:00～20:00
・Fukui International Exchange Reinan Center
Language：EN・ZH・PT・VI・KO・NE・TL・TH・ES・HI・RU・FR・ID・MY・MN・KM・UK
EN：Tue・Wed・Fri・Sat 9:30～17:30
Thu 9:30～19:30
1st and 3rd Sun 12:00～17:30
＜Videophone or Phone interpreter＞
EN・ZH・PT・VI・KO・NE・TL・TH・ES・HI・MY：Tue～Sat・1st and 3rd Sun
RU・FR・ID：Tue～Fri
＜Phone interpreter＞
MN・KM・UK：Tue～Sat・1st and 3rd Sun
＜Open＞
Tue・Wed・Fri・Sat 9:30～18:00
Thu 9:30～20:00
1st and 3rd Sun 12:00～18:00
Language：JA
・Niigata International Association
Language：ZH・EN・TL・TH・VI・ES・PT・RU
other languages are accepted by interpreter tablet
Contact consultation service：025-241-1881
Mon-Fri 10:00-17:00 JA
Mon・Fri 10:00-17:00 Thu 10:00-14:00 EN
Mon 10:00-17:00 TL
Tue 10:00-17:00 TH
Tue 10:00-17:00 VI
Wed 10:00-17:00 ZH
Thu 10:00-14:00 ES・PT
Mon-Fri 10:00-17:00 RU
Mon-Fri 10:00-17:00 other languages are accepted by interpreter tablet（calls accepted until 16:30）
TOYAMA
Language：JA・EN・ZH・KO・VI・TL・PT・ES・MY・FR・TH
・Toyama Foreign Resident Support Center
Language：JA・EN・ZH・KO・PT・TE・VI・HI・RU
other languages are accepted by interpreter tablet
Mon-Fri、09:00-17:00：EN・ZH・PT
Tue,Thu 9:00-17:00：VI
Mon 13:00-17:00：KO・TE・HI
Tue 13:00-17:00：RU
ISHIKAWA
Language：JA
Every day 24H
・Travel Safety Information in Ishikawa【For Foreign Visitors】
Language：EN
・Ishikawa Foundation for International Exchange
Language：EN・ZH・KO・PT・RU・VI・ID ,
and 31 other languages are accepable through translation machine.
EN・ZH・KO・PT・RU, etc：Mon-Fri 9:15-17:15
VI：Tue・Thu 9:15-17:15
ID:Thu 9:15-17:15
FUKUI
Language：JA
・Fukui International Association
Language：EN・ZH・PT・VI・KO・NE・TL・TH・ES・HI・RU・FR・ID・MY・MN・KM・UK
EN：2nd Mon・Wed・Fri・Sat・Sun：9:30-17:30 Tue・Thu 9:30-19:30
ZH：Fri・Sat 11：45～17：30
PT：Sat・Sun 11：45～17：30
VI：Sun 11：45～17：30
＜Videophone interpreter＞
EN・ZH・PT・VI・KO・NE・TL・TH・ES・HI・MY：（2nd Mon・Tue～Sun）
RU・FR・ID：（2nd Mon・Tue～Fri）
＜Phone interpreter＞
MN・KM・UK：２nd Mon・Tue～Sun）
＜Open【Information & Consultation Corner】＞
Wed・Fri～Sun・2nd Mon：９:00～18:00
Tue・Thu：９:00～20:00
・Fukui International Exchange Reinan Center
Language：EN・ZH・PT・VI・KO・NE・TL・TH・ES・HI・RU・FR・ID・MY・MN・KM・UK
EN：Tue・Wed・Fri・Sat 9:30～17:30
Thu 9:30～19:30
1st and 3rd Sun 12:00～17:30
＜Videophone or Phone interpreter＞
EN・ZH・PT・VI・KO・NE・TL・TH・ES・HI・MY：Tue～Sat・1st and 3rd Sun
RU・FR・ID：Tue～Fri
＜Phone interpreter＞
MN・KM・UK：Tue～Sat・1st and 3rd Sun
＜Open＞
Tue・Wed・Fri・Sat 9:30～18:00
Thu 9:30～20:00
1st and 3rd Sun 12:00～18:00
KINKI REGION
SHIGA
・COVID-19 Consultation Center
Language：JA
・Shiga Foreign Residents Information Center
Language：JA・EN・PT・ES・TL・VI・ID・ZH・KO
Weekdays：10:00-17:00
Other languages except EN・PT・ES・TL・VI・ID will be consulted through the interpreting call center.
Language：JA
・Shiga Foreign Residents Information Center
Language：JA・EN・PT・ES・TL・VI・ID・ZH・KO
Weekdays：10:00-17:00
Other languages except EN・PT・ES・TL・VI・ID will be consulted through the interpreting call center.
KYOTO
・Dedicated consultation service for coronavirus infections
Language：JA・EN・ZH・KO・PT・ES・VI・TH
JA：24H
EN・ZH・KO・PT・ES・VI：10:00-20:00
TH：9:00ｰ18:00
Language：JA・EN・ZH・KO・PT・ES・VI・TH
JA：24H
EN・ZH・KO・PT・ES・VI：10:00-20:00
TH：9:00ｰ18:00
OSAKA
・Osaka Prefecture Corona Prefectural Consultation Center
Language：JA・EN・ZH・KO・PT・ES・VI
・Osaka Call Center(For Foreign Visitors)
Language：EN・ZH・KO・PT・ES・VI・TH・JA
EN・ZH・KO・PT・ES・JA：（TEL）9:00-17:30, （Website）7:00-23:00
VI：（TEL）9:00-17:30, （Website）10:00-19:00
TH：（TEL）9:00-17:30, （Website）9:00-18:00
・Osaka Foundation of International Exchange（OFIX）
Language：EN・ZH・KO・PT・ES・VI・TL・TH・ID・NE・JA
Mon・Fri：9:00-20:00, Tue-Thu：9:00-17:30, 2nd and 4th Sun: 13:00-17:00
・Osaka International House Foundation（i-house) Counseling service for foreigners
Language：EN・ZH・KO・VI・TL
EN・ZH・KO・VI（Everyday）Mon-Fri：9:00-19:00、Sat,Sun and public holidays：9:00-17:30
TL：（Tue,Wed,Thu,except for holidays)9:00-19:00
（Closed on 29 Dec-3 Jan）
Language：JA・EN・ZH・KO・PT・ES・VI
・Osaka Call Center(For Foreign Visitors)
Language：EN・ZH・KO・PT・ES・VI・TH・JA
EN・ZH・KO・PT・ES・JA：（TEL）9:00-17:30, （Website）7:00-23:00
VI：（TEL）9:00-17:30, （Website）10:00-19:00
TH：（TEL）9:00-17:30, （Website）9:00-18:00
・Osaka Foundation of International Exchange（OFIX）
Language：EN・ZH・KO・PT・ES・VI・TL・TH・ID・NE・JA
Mon・Fri：9:00-20:00, Tue-Thu：9:00-17:30, 2nd and 4th Sun: 13:00-17:00
・Osaka International House Foundation（i-house) Counseling service for foreigners
Language：EN・ZH・KO・VI・TL
EN・ZH・KO・VI（Everyday）Mon-Fri：9:00-19:00、Sat,Sun and public holidays：9:00-17:30
TL：（Tue,Wed,Thu,except for holidays)9:00-19:00
（Closed on 29 Dec-3 Jan）
HYOGO
・COVID-19 Consultation Center
Language：JA
・AMDA International Medical Information Center
Language：EN（Every day）・EJ（Every day）・KO（Mon）・TL（Mon）
TH（Tue）・ZH（Tue・Thu）・ES（Wed）・VI（Wed・Fri）・PT（Fri）
Weekdays：10:00-16:00
・HYOGO MULTICULTURAL COUNSELING CENTER
Language：JA・EN・ZH・ES・PT・KO・VI・TL・ID・TH・NE・MS・MY・KM・FR・DE・IT・RU・
MN・SI・HI・UK
JA：9:00～17:00（Everyday）
EN：9:00～17:00（Mon・Tue・Wed・Thu）
ZH：9:00～17:00（Mon・Wed・Thu・Fri）
ES：9:00～17:00（Everyday）
PT：9:00～17:00（Mon・Tue・Thu・Fri）
KO・VI・TL・ID・TH・NE・MS・MY・KM・FR・DE・IT・RU・MN・SI・HI・UK：9:00～17:00
※Telephone interpreter available
・NGO Network for Foreigners' Assistance Kobe
Language：JP・EN・ZH・ES・PT・KO・VI・TL・ID・TH・NE・MS・MY・KM・FR・DE・IT・RU・
MN・SI・HI
Sat・Sun 9:00～17:00 Closed on 29 Dec-3 Jan
※We may use "three-way calling" or "translation machine"
Language：JA
・AMDA International Medical Information Center
Language：EN（Every day）・EJ（Every day）・KO（Mon）・TL（Mon）
TH（Tue）・ZH（Tue・Thu）・ES（Wed）・VI（Wed・Fri）・PT（Fri）
Weekdays：10:00-16:00
・HYOGO MULTICULTURAL COUNSELING CENTER
Language：JA・EN・ZH・ES・PT・KO・VI・TL・ID・TH・NE・MS・MY・KM・FR・DE・IT・RU・
MN・SI・HI・UK
JA：9:00～17:00（Everyday）
EN：9:00～17:00（Mon・Tue・Wed・Thu）
ZH：9:00～17:00（Mon・Wed・Thu・Fri）
ES：9:00～17:00（Everyday）
PT：9:00～17:00（Mon・Tue・Thu・Fri）
KO・VI・TL・ID・TH・NE・MS・MY・KM・FR・DE・IT・RU・MN・SI・HI・UK：9:00～17:00
※Telephone interpreter available
・NGO Network for Foreigners' Assistance Kobe
Language：JP・EN・ZH・ES・PT・KO・VI・TL・ID・TH・NE・MS・MY・KM・FR・DE・IT・RU・
MN・SI・HI
Sat・Sun 9:00～17:00 Closed on 29 Dec-3 Jan
※We may use "three-way calling" or "translation machine"
NARA
・COVID-19 Testing Consultation Desk (former returnee/contact consultation center)
Language：JA
Contact COVID-19 Testing Consultation Desk (former returnee/contact consultation center) ：0742-27-1132
24H
・AMDA International Medical Information Center
Language：EN（Every day）・EJ（Every day）・KO（Mon）・TL（Mon）
TH（Tue）・ZH（Tue・Thu）・ES（Wed）・VI（Wed・Fri）・PT（Fri）
Weekdays：10:00-16:00
・Wakayama call center
Language：JA
24H
・AMDA International Medical Information Center
Language：EN（Every day）・EJ（Every day）・KO（Mon）・TL（Mon）
TH（Tue）・ZH（Tue・Thu）・ES（Wed）・VI（Wed・Fri）・PT（Fri）
Weekdays：10:00-16:00
・Wakayama International Exchange Center
Language：JA・TL・EN・ZH・VI
(Reservation required)Every day except on Wednesdays and national holidays
JA・EN（Everyday except Wednesdays 10:00-16:00）
TL・ZH（Mon, Thu, Sat 10:00-16:00）
VI（Thu, Sun 10:00-16:00）
・Japan Visitor Hotline
Language：EN・ZH・KO
24H
Language：JA
Contact COVID-19 Testing Consultation Desk (former returnee/contact consultation center) ：0742-27-1132
24H
・AMDA International Medical Information Center
Language：EN（Every day）・EJ（Every day）・KO（Mon）・TL（Mon）
TH（Tue）・ZH（Tue・Thu）・ES（Wed）・VI（Wed・Fri）・PT（Fri）
Weekdays：10:00-16:00
WAKAYAMA
Language：JA
24H
・AMDA International Medical Information Center
Language：EN（Every day）・EJ（Every day）・KO（Mon）・TL（Mon）
TH（Tue）・ZH（Tue・Thu）・ES（Wed）・VI（Wed・Fri）・PT（Fri）
Weekdays：10:00-16:00
・Wakayama International Exchange Center
Language：JA・TL・EN・ZH・VI
(Reservation required)Every day except on Wednesdays and national holidays
JA・EN（Everyday except Wednesdays 10:00-16:00）
TL・ZH（Mon, Thu, Sat 10:00-16:00）
VI（Thu, Sun 10:00-16:00）
・Japan Visitor Hotline
Language：EN・ZH・KO
24H
CHUGOKU・SHIKOKU REGION
TOTTORI
・COVID-19 Consultation Center
Language：EN・ZH・KO・PT・VI・TH・ES・FR・DE・IT・RU・ID・TL・NE・MS・MY・KM・MN
※No distinction between Japanese and foreigners. Multilingual support by three-way calling.
24H
・Consultation Desk for Foreign Residents (Tottori Prefectural International Exchange Foundatio
Language：JA・EJ・EN・ZH・VI
Weekdays 9:00-18:00 Sat･Sun 9:00-17:30
Language：EN・ZH・KO・PT・VI・TH・ES・FR・DE・IT・RU・ID・TL・NE・MS・MY・KM・MN
※No distinction between Japanese and foreigners. Multilingual support by three-way calling.
24H
・Consultation Desk for Foreign Residents (Tottori Prefectural International Exchange Foundatio
Language：JA・EJ・EN・ZH・VI
Weekdays 9:00-18:00 Sat･Sun 9:00-17:30
SHIMANE
・Health counseling call center
Language：JA
・Shimane International Center
Language：EN・ZH・KO・VI・NE・ID・TL・TH・PT・ES・MY・KM
Weekdays：9:00-17:00（Except public holidays, 29 Dec-3 Jan）
Language：JA
・Shimane International Center
Language：EN・ZH・KO・VI・NE・ID・TL・TH・PT・ES・MY・KM
Weekdays：9:00-17:00（Except public holidays, 29 Dec-3 Jan）
OKAYAMA
・Guide for receiving medical care in Okayama
Language：EN
・Okayama International Support Center
Language：JA・EN・ZH・KO・PT・VI・TL・ES・TH・ID・NE, etc
Mon-Sat：9:00-17:00
Language：EN
・Okayama International Support Center
Language：JA・EN・ZH・KO・PT・VI・TL・ES・TH・ID・NE, etc
Mon-Sat：9:00-17:00
HIROSHIMA
・COVID-19 Consultation Center
Language：JA
・Hiroshima International Center
Language：JA・EN・ZH・VI・KO・TL・PT・ID・TH・ES・NE・RU・UK
Weekdays：10:00-19:00, Sat：9:30-18:00
Language：JA
・Hiroshima International Center
Language：JA・EN・ZH・VI・KO・TL・PT・ID・TH・ES・NE・RU・UK
Weekdays：10:00-19:00, Sat：9:30-18:00
YAMAGUCHI
・Yamaguchi Prefecture Covid-19 Consultation Hotline
Language：JA・EN・ZH・TL・VI
24H
・Multicultural・Yamaguchi Multilingual Consultation Center
Language：EJ・EN・ZH・TL・VI
EJ：Tue-Sat 8:30-17:15
EN・VI：Wed・Fri 10:00-16:00
ZH・TL：Tue・Thu 10:00-16:00
・COVID-19 Consultation Center
Language：JA
・Tokushima International Strategies Center
Language：EN・ZH・VI・EJ, other 74 languages can be accepted by translation machine.
Contact consultation service：088-656-3312,088-656-3313
（Every day：10:00-18:00, Closed on 29 Dec-3 Jan）
・Prefecture International Division homepage (International Affairs Division, Governor's Office, General Affairs Department)
Language：JA・EN・ZH・KO・VI・ID , etc
・COVID-19 Consultation Center
Language：JA
・EPIC Consultation Desk for foreigners
Language：JA・ EN・ ZH・ KO・ VI・ TL・ ID
(We may use phone interpreter services)
Mon-Sat (Closed on public holidays and 29 Dec-3 Jan) 9:00-17:00
・Kochi Consultation Center for Foreign Residents
Language：JA・EN・ZH・KO・TH・VI・ID・MS・TL・NE・MY・KM・PT・ES・
FR・DE・IT・RU・MN・SI・HI・BN
(In the case where our regular staff are unable to speak your required language, we will use translation applications or telephonic interpretation services, or interpreters in person will support us to communicate.)
Mon-Sat：9:00-17:00(Closed on: Sun, Public Holidays, Year End and Start)
Language：JA・EN・ZH・TL・VI
24H
・Multicultural・Yamaguchi Multilingual Consultation Center
Language：EJ・EN・ZH・TL・VI
EJ：Tue-Sat 8:30-17:15
EN・VI：Wed・Fri 10:00-16:00
ZH・TL：Tue・Thu 10:00-16:00
TOKUSHIMA
Language：JA
・Tokushima International Strategies Center
Language：EN・ZH・VI・EJ, other 74 languages can be accepted by translation machine.
Contact consultation service：088-656-3312,088-656-3313
（Every day：10:00-18:00, Closed on 29 Dec-3 Jan）
KAGAWA
Language：JA・EN・ZH・KO・VI・ID , etc
EHIME
Language：JA
・EPIC Consultation Desk for foreigners
Language：JA・ EN・ ZH・ KO・ VI・ TL・ ID
(We may use phone interpreter services)
Mon-Sat (Closed on public holidays and 29 Dec-3 Jan) 9:00-17:00
KOCHI
Language：JA・EN・ZH・KO・TH・VI・ID・MS・TL・NE・MY・KM・PT・ES・
FR・DE・IT・RU・MN・SI・HI・BN
(In the case where our regular staff are unable to speak your required language, we will use translation applications or telephonic interpretation services, or interpreters in person will support us to communicate.)
Mon-Sat：9:00-17:00(Closed on: Sun, Public Holidays, Year End and Start)
KYUSHU・OKINAWA REGION
FUKUOKA
・COVID-19 Consultation Center
Language：JA
24H
・Fukuoka International Medical Supprt Center
Language：EN・ZH・KO・TH・VI・NE・TL・ID・PT・DE・RU・FR・ES・IT・MS・MY
・KM・SI・MN・HI・BN
24H
Language：JA
24H
・Fukuoka International Medical Supprt Center
Language：EN・ZH・KO・TH・VI・NE・TL・ID・PT・DE・RU・FR・ES・IT・MS・MY
・KM・SI・MN・HI・BN
24H
SAGA
・Consultation desk and infection prevention measures for COVID-19 infections
If you are not accustomed to speaking Japanese, please call the following phone number:
Dials for Foreign Languages: 092-687-5535
・Center for Multicultural Society in Saga
Language：EJ・EN・ZH・KO・VI・TH・TL・NE・MY・ID・FR・RU・IT・DE・MS・KM・MN・PT・ES・SI・HI・BN
9：00-12：00,13：00-16:00 Mon-Fri（Except public holidays, 29 Dec.-3 Jan）
If you are not accustomed to speaking Japanese, please call the following phone number:
Dials for Foreign Languages: 092-687-5535
・Center for Multicultural Society in Saga
Language：EJ・EN・ZH・KO・VI・TH・TL・NE・MY・ID・FR・RU・IT・DE・MS・KM・MN・PT・ES・SI・HI・BN
9：00-12：00,13：00-16:00 Mon-Fri（Except public holidays, 29 Dec.-3 Jan）
NAGASAKI
・Nagasaki COVID-19 Consultation Center
Language：JA
・Nagasaki Prefecture Consultation Center for Foreign People
Language：JA・EN・ZH・KO・TH・VI・MS・NE・ID・TL・MY・KM・MN・PT
・ES・FR・RU・DE・IT・SI・HI・BN
Mon-Sat：9:00-17:00
・Nagasaki International Association(Nagasaki Prefecture Consultation Center for Foreign People)
Language：JA・EN・ZH・KO・VI・NE・ID・TH・TL・MS・PT・ES・FR・RU・DE
・IT・MY・KM・MN・SI・HI・BN
Mon-Sat：9:00-17:00（Except public holidays, Sun, 29 Dec.-3 Jan）
Language：JA
・Nagasaki Prefecture Consultation Center for Foreign People
Language：JA・EN・ZH・KO・TH・VI・MS・NE・ID・TL・MY・KM・MN・PT
・ES・FR・RU・DE・IT・SI・HI・BN
Mon-Sat：9:00-17:00
・Nagasaki International Association(Nagasaki Prefecture Consultation Center for Foreign People)
Language：JA・EN・ZH・KO・VI・NE・ID・TH・TL・MS・PT・ES・FR・RU・DE
・IT・MY・KM・MN・SI・HI・BN
Mon-Sat：9:00-17:00（Except public holidays, Sun, 29 Dec.-3 Jan）
KUMAMOTO
・Kumamoto Multilingual Support Line (dial for exclusive use of foreign language correspondence)
Language：JA・EN・ZH・KO・VI・NE・ID・TL・TH・PT・ES・MS・FR・RU・DE・IT・MY・KM・MN・SI
・Kumamoto Support Center for Foreign Residents
Language：JA・EN・ZH・KO・VI・NE・ID・TL・TH・PT・ES・MS・FR・RU・DE・IT・MY・KM・MN・
SI・HI・BN
Mon-Fri：8:30-17:15（Except public holidays, 29 Dec.-3 Jan）
・COVID-19 Consultation Center
Language：JA
・Oita Information & Support Center
Language：EN・ZH・KO・TH・VI・ID・TL・NE・PT・ES・FR・DE・IT・RU・MS
・KM・MY・MN・SI・HI・BN・UK
Mon-Sat：10:00-17:00
*Sundays, public holidays, iichiko Cultural Center closed days【2nd and 4th Mondays
(next day if a national holiday)】and the year-end and New Year holidays are closed.
・COVID-19 Consultation Center
Language：JA
24H(including weekends and public holidays)
・Miyazaki Support Center for Foreign Residents
Language：JA・EN・ZH・KO・TH・VI・ID・MS・TL・NE・PT・ES・FR・RU・DE・IT・MY・MN・KM・SI
Tue-Sat：10:00-19:00（Except public holidays and year-end and New Year holidays）
・COVID-19 Consultation Center
Language：JA
・Kagoshima COVID-19 Call Center
Language：EN・ZH・KO・ES・PT・VI・TH
Every Day 24h：EN・ZH・KO・ES・PT
Weekdays 10:00～19:00：VI
Weekdays 10:00～18:00：TH
・COVID-19 Call Center
Language：JA
・Okinawa Medical Interpreter Support Center (Free Phone Medical Consultation)
Language：EN・ZH・KO・RU・ID・MS・ES・PT・FR・DE・TL・NE・VI・
TH・IT・HI・MY・FA(Persian)
Every Day 24h：Depending on the content of the consultation, we will connect to the COVID-19 Consultation Center to provide interpretation.
Language：JA・EN・ZH・KO・VI・NE・ID・TL・TH・PT・ES・MS・FR・RU・DE・IT・MY・KM・MN・SI
・Kumamoto Support Center for Foreign Residents
Language：JA・EN・ZH・KO・VI・NE・ID・TL・TH・PT・ES・MS・FR・RU・DE・IT・MY・KM・MN・
SI・HI・BN
Mon-Fri：8:30-17:15（Except public holidays, 29 Dec.-3 Jan）
OITA
Language：JA
・Oita Information & Support Center
Language：EN・ZH・KO・TH・VI・ID・TL・NE・PT・ES・FR・DE・IT・RU・MS
・KM・MY・MN・SI・HI・BN・UK
Mon-Sat：10:00-17:00
*Sundays, public holidays, iichiko Cultural Center closed days【2nd and 4th Mondays
(next day if a national holiday)】and the year-end and New Year holidays are closed.
MIYAZAKI
Language：JA
24H(including weekends and public holidays)
・Miyazaki Support Center for Foreign Residents
Language：JA・EN・ZH・KO・TH・VI・ID・MS・TL・NE・PT・ES・FR・RU・DE・IT・MY・MN・KM・SI
Tue-Sat：10:00-19:00（Except public holidays and year-end and New Year holidays）
KAGOSHIMA
Language：JA
・Kagoshima COVID-19 Call Center
Language：EN・ZH・KO・ES・PT・VI・TH
Every Day 24h：EN・ZH・KO・ES・PT
Weekdays 10:00～19:00：VI
Weekdays 10:00～18:00：TH
OKINAWA
Language：JA
・Okinawa Medical Interpreter Support Center (Free Phone Medical Consultation)
Language：EN・ZH・KO・RU・ID・MS・ES・PT・FR・DE・TL・NE・VI・
TH・IT・HI・MY・FA(Persian)
Every Day 24h：Depending on the content of the consultation, we will connect to the COVID-19 Consultation Center to provide interpretation.
Inquiries should be addressed to
The Office for Global Strategy of Medical Service and Health Industry,
General Affairs Division, Health Policy Bureau
(Representative): 03-5253-1111 (ext. 4108)
【都道府県 衛生主管部（局） ご担当者様へ】
当該サイトの各都道府県の情報に関して更新等が必要なった場合は当照会先まで御連絡をお願いします。
The Office for Global Strategy of Medical Service and Health Industry,
General Affairs Division, Health Policy Bureau
(Representative): 03-5253-1111 (ext. 4108)
【都道府県 衛生主管部（局） ご担当者様へ】
当該サイトの各都道府県の情報に関して更新等が必要なった場合は当照会先まで御連絡をお願いします。
