See all FAQ
FAQ
＜1. Visit Japan Web＞
＜2. Certificate of Testing for COVID-19(proving negative) within 72 hours prior to departure＞
2 － 1 Is a Certificate of Testing for COVID-19 proving negative required to enter Japan?
2 － 2 If children do not hold a valid vaccination certificate, are children also required a COVID-19 negative certificate?
2 － 3 Is it allowed to use formats other than the template provided by the MHLW?
＜3. COVID-19 vaccination certificate＞
3 － 1 What are the conditions for a vaccination certificate to be accepted as valid?
3 － 2 Do children also need a COVID-19 vaccination certificate?
＜4. What do you do if you become COVID-19 positive?＞
4 －１What should be done if entrants are found to be COVID-19 positive by on-arrival test at quarantine when entering Japan?
4 － 2 What should be done if you become COVID-19 positive or becomes symptomatic after entering Japan?
＜5. Call Center＞
1. Visit Japan Web
Quarantine procedures for entering Japan can be done before arrival in Japan through an Visit Japan Web.
Visitors (including Japanese and the foreigners who have reentry permits) can use for quarantine, immigration and customs procedures in order to enter Japan. Please refer to the link below for detail.
Visitors (including Japanese and the foreigners who have reentry permits) can use for quarantine, immigration and customs procedures in order to enter Japan. Please refer to the link below for detail.
2. Certificate of Testing for COVID-19(proving negative) within 72 hours prior to departure
2 - 1 Is a Certificate of Testing for COVID-19 proving negative required to enter Japan?
Both Japanese and foreigners who obtain valid vaccination certificates will not be required to obtain certificate of testing for COVID-19 (proving negative) within 72 hours prior to departure.
Both Japanese and foreigners who do not obtain valid vaccination certificates will be required to obtain certificate of testing for COVID-19 (proving negative) within 72 hours prior to departure.
If you cannot submit any of the certificates, you will not be permitted to land in Japan.
2 - 2 If children do not hold a valid vaccination certificate, are children also required a COVID-19 negative certificate?
For children under the age of 18 without holding a valid vaccination certificate, if they are accompanied by a guardian with a valid vaccination certificate and who will supervise the children, they will be treated as holders of valid vaccination certificates. Therefore the submission of the negative certificates is exempted the same as the guardian as an exception.
In case the accompanying guardian does not hold a valid vaccination certificate and enters Japan with a negative certificate, preschool-aged children (generally under the age of 6) are not required a negative certificate.
*If children under the age of 18 without holding vaccination certificates enter Japan alone (without being accompanied by a guardian with a valid vaccination certificate), they are not eligible for the above exception.
2 - 3 Is it allowed to use formats other than the template provided by the MHLW?
Any certificate made without using the template posted on the MHLW website is valid as long as it satisfies all of the items including a valid specimen and testing method. When using such optional format, it may take time to check the certificates during boarding procedure at a departure place and landing procedures in Japan, so we strongly encourage to use the “Fast Track” method of pre-screening when entering or returning to the country.
Both Japanese and foreigners who obtain valid vaccination certificates will not be required to obtain certificate of testing for COVID-19 (proving negative) within 72 hours prior to departure.
Both Japanese and foreigners who do not obtain valid vaccination certificates will be required to obtain certificate of testing for COVID-19 (proving negative) within 72 hours prior to departure.
If you cannot submit any of the certificates, you will not be permitted to land in Japan.
2 - 2 If children do not hold a valid vaccination certificate, are children also required a COVID-19 negative certificate?
For children under the age of 18 without holding a valid vaccination certificate, if they are accompanied by a guardian with a valid vaccination certificate and who will supervise the children, they will be treated as holders of valid vaccination certificates. Therefore the submission of the negative certificates is exempted the same as the guardian as an exception.
In case the accompanying guardian does not hold a valid vaccination certificate and enters Japan with a negative certificate, preschool-aged children (generally under the age of 6) are not required a negative certificate.
*If children under the age of 18 without holding vaccination certificates enter Japan alone (without being accompanied by a guardian with a valid vaccination certificate), they are not eligible for the above exception.
2 - 3 Is it allowed to use formats other than the template provided by the MHLW?
Any certificate made without using the template posted on the MHLW website is valid as long as it satisfies all of the items including a valid specimen and testing method. When using such optional format, it may take time to check the certificates during boarding procedure at a departure place and landing procedures in Japan, so we strongly encourage to use the “Fast Track” method of pre-screening when entering or returning to the country.
3. COVID-19 vaccination certificate
3 - 1 What are the conditions for a vaccination certificate to be accepted as valid?
Vaccination certificates accepted as valid need to meet the conditions of (1) through (3).
(1) They must be a vaccination certificate issued by a public institution, such as a national government of a country/region.
(2) They must indicate a name, a date of birth, the name of the vaccine or manufacturer, the dates of inoculation, and the number of vaccinations (in Japanese or English).
(3) The certificate must clearly show that you have received 3 doses of any of the following vaccines prescribed on the Emergency Use Listing of the World Health Organization (WHO).
* For the JCOVDEN intramuscular injection/Janssen and CONVIDECIA/CanSino Biologics only in case of primary series, one dose is considered equivalent to two doses.
* Doses will also be considered valid even if each dose are not the same vaccine.
3 - 2 Do children also need a COVID-19 vaccination certificate?
Children who obtain valid vaccination certificates are not required to obtain a negative certificate of testing for COVID-19 conducted within 72 hours before departure.
For children under the age of 18 without a valid vaccination certificate, if they are accompanied by a guardian with a valid vaccination certificate and who will supervise the children, they will be treated as holders of valid vaccination certificates, and submission of the negative certificates is exempted the same as the guardian as an exception.
*If children under the age of 18 without vaccination certificates enter Japan by themselves (without being accompanied by a guardian with a valid vaccination certificate), they are not eligible for the above exception.
Vaccination certificates accepted as valid need to meet the conditions of (1) through (3).
(1) They must be a vaccination certificate issued by a public institution, such as a national government of a country/region.
(2) They must indicate a name, a date of birth, the name of the vaccine or manufacturer, the dates of inoculation, and the number of vaccinations (in Japanese or English).
(3) The certificate must clearly show that you have received 3 doses of any of the following vaccines prescribed on the Emergency Use Listing of the World Health Organization (WHO).
| Vaccine name | Major manufacturer |
|---|---|
| COMIRNATY intramuscular injection COMIRNATY RTU intramuscular Injection |
Pfizer BioNTech Fosun Pharma |
| Spikevax intramuscular injection | Moderna |
| Vaxzevria intramuscular injection | AstraZeneca |
| Covishield | Serum Institute of India |
| JCOVDEN intramuscular injection | Janssen |
| COVAXIN | Bharat Biotech |
| Nuvaxovid intramuscular injection | Novavax |
| COVOVAX | Serum Institute of India |
| Covilo BBIBP-CorV Inactivated COVID-19 Vaccine (Vero Cell) |
Sinopharm/Beijing Institute of Biological Products |
| CoronaVac COVID-19 Vaccine (Vero Cell), Inactivated |
Sinovac |
| CONVIDECIA | CanSino Biologics |
* For the JCOVDEN intramuscular injection/Janssen and CONVIDECIA/CanSino Biologics only in case of primary series, one dose is considered equivalent to two doses.
* Doses will also be considered valid even if each dose are not the same vaccine.
3 - 2 Do children also need a COVID-19 vaccination certificate?
Children who obtain valid vaccination certificates are not required to obtain a negative certificate of testing for COVID-19 conducted within 72 hours before departure.
For children under the age of 18 without a valid vaccination certificate, if they are accompanied by a guardian with a valid vaccination certificate and who will supervise the children, they will be treated as holders of valid vaccination certificates, and submission of the negative certificates is exempted the same as the guardian as an exception.
*If children under the age of 18 without vaccination certificates enter Japan by themselves (without being accompanied by a guardian with a valid vaccination certificate), they are not eligible for the above exception.
4. What do you do if you become COVID-19 positive?
4 - 1 What should be done if entrants are found to be COVID-19 positive by on-arrival test at quarantine when entering Japan?
You will need to follow directions of the Chief of the Quarantine Station and recuperate at a specific facility designated by the Chief of the Quarantine Station.
4 - 2 What should be done if you become COVID-19 positive or symptomatic after entering Japan?
If you have COVID-19 symptoms, including fever, respiratory symptoms, and fatigue after entering Japan, please check the website of the local governments where you are staying, and follow their guidances. When you contact the consultation service, please follow the guidances and instructions provided from the local governments, etc.
You will need to follow directions of the Chief of the Quarantine Station and recuperate at a specific facility designated by the Chief of the Quarantine Station.
4 - 2 What should be done if you become COVID-19 positive or symptomatic after entering Japan?
If you have COVID-19 symptoms, including fever, respiratory symptoms, and fatigue after entering Japan, please check the website of the local governments where you are staying, and follow their guidances. When you contact the consultation service, please follow the guidances and instructions provided from the local governments, etc.
5. Call Center
Open 9AM to 9 PM, everyday including weekend and holidays.
- 0120-248-668（日本語のみ）
- 050-1751-2158（日本語・English・中文・한국어）
- 050-1741-8558（日本語・English・中文・한국어）
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