Inquiries and Call Centers

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General

■Foreign Residents Support Center 
0120-76-2029 (Toll Free)
-Open: Mon to Fri. 9am - 5pm, except holidays
-Languages:やさしいにほんご, English, Chinese, Korean, Spinish, Portuguese, Vietnamese, Nepali,Thai, Indonesian, Tagalog,Myanmar(Burmese), Cambodian(Khmer),Моngolian, French,Sinhalese, Urdu, Bengali
-やさしいにほんご, English, Others

Local Inquiry (English version)
Local Inquiry (Japanese version)

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Health

COVID-19

■MHLW Call Center
COVID-19: 0120-565-653 (Toll Free)
COVID-19 Vaccines: 0120-761-770 (Toll Free)

Open everyday including weekends and holidays,
-English, Chinese, Korean, Portuguese and Spanish: 9am-9pm
-Thai: 9am-6pm
-Vietnamese: 10am-7pm

Local Call Centers (Each prefecture)
 やさしいにほんご, English, Chinese (簡体), Chinese (繁体), Korean, Portuguese 

Tokyo Multilingual Consultation Navi
03-6258-1227
・Open:Mon to Fri. 10am- 4pm
・Languages:やさしいにほんご, English, Chinese, Korean, Portuguese, Spanish, Thai, Russian, Tagalog, Vietnamese, Hindi, Nepali, French, Indonesian, Myanmar(Thursday only)

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Labour

For Foreign Workers

Telephone Consultation Service for Foreign Workers
・Open:10am-3pm (except noon-1pm)

English:0570-001-701 (Mon-Fri)|Chainese:0570-001-702 (Mon-Fri)|Portuguese:0570-001-703 (Mon-Fri)|Spanish:0570-001-704 (Mon-Fri)|Tagalog:0570-001-705 (Mon-Fri)|Vietnamese:0570-001-706 (Mon-Fri)|Myanmar(Burmese):0570-001-707 (Monday)|Nepali:0570-001-708  (Tue, Wed and Thur)|Korean:0570-001-709 (Thur and Fri)|Thai:0570-001-712  (Wednesday)|Indonesian:0570-001-715 (Wednesday)|Cambodian(Khmer):0570-001-716 (Wednesday)|Mongolian:0570-001-718 (Friday)|

Guide to labour condition consultation Hotline
・Open: Mon to Fri. 5pm-10pm | Sat, Sun and holidays 9am-9pm

English:0120-531-401 (Everyday)|Chainese:0120-531-402 (Everyday)|Portuguese:0120-531-403  (Everyday)|Spanish:0120-531-404 (Tue and Thu-Sat)|Tagalog:0120-531-405 (Tue, Wed and Sat)|Vietnamese:0120-531-406 (Wed, Fri and Sat)|Myanmar(Burmese):0120-531-407 (Wed and Sun)|Nepali:0120-531-408  (Wed and Sun)|Korean:0120-613-801 (Thur and Sun)|Thai:0120-613-802  (Thur and Sun)|Indonesian:0120-613-803 (Thur and Sun)|Cambodian(Khmer):0120-613-804 (Mon and Sat)|Mongolian:0120-613-805 (Mon and Sat)

Find a "Hello Work" with Interpreters
 

Technical Intern Trainees

Multilingual Consultation Service 0120-250-147

・Open:Tue and Thur. 11am - 7pm | Sat. 9am - 5pm
・Languages:English, Chinese, Vietnamese, Filipino,  Indonesian, Thai, Myanmar(Burmese), Cambodian(Khmer)

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Welfare

Pension

Interpretation Service for Pension Consultation
・Open: Mon to Fri. 9am-5pm (Excluding national holidays and from 29 December through 3 January)
・Languages : English, Chinese, Korean, Portuguese, Spanish, Tagalog, Vietnamese, Indonesian, Thai, Nepali

Individual Number(My Number)

Individual Number Call Center
0120-0178-26 (Toll Free)
・Open:Weekdays, 9:30 to 20:00 | Weekends and national holidays, 9:30 to 17:30 (Excluding December 29 to January 3)
・Languages:Japanese, English, Chinese, Korean, Spanish, Portuguese

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Legal and Human Rights

Legal

Japan Legal Support Center
0570-078377
・Open:Mon to Fri 9am - 5pm
・Languages:やさしいにほんご, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Tagalog,Nepali,Thai, Indonesian

Human Rights

Human Rights Counseling for Foreigners
0570-090-911
・Open:Mon to Fri. 9am-5pm
・Languages:English, Chinese, Korean, Nepali, Spanish, Tagalog, Portuguese, Vietnamese, Indonesian, Thai

Yorisoi Hotline (Helpline for life)
0120-279-338
・Open:Everyday 10am-10pm
・Languages:English, Chinese, Korean, Nepali, Spanish, Tagalog, Portuguese, Vietnamese, Indonesian, Thai, Nepali

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Entering Japan

Tourism

Japan Visitor Hotline
050-3816-2787
・Open 24 hours a day, 365 days a year
・Languages:English, Chinese, Korean

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SNS

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our social media

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